A niche skincare brand came in already running paid media — spend was live, campaigns were structured, and Purchase ROAS was sitting somewhere between 2× and 3×, inconsistent week to week. Nothing was obviously broken. That was the problem: nothing was obviously anything.
The diagnostic surfaced a single constraint hiding underneath a dozen smaller ones — a creative-to-offer mismatch that no amount of audience or bidding optimisation could fix, because the ads were solving the wrong psychological objection at the wrong stage of the funnel.
Within the quarter following the session, Purchase ROAS on the account reached 8×. Not from a bigger budget. From one correctly diagnosed constraint, fixed in the right order.